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29 articles
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Old Zhao – Management Systems Only
Old Zhao – Management Systems Only
May 21, 2025 · Operations

Master the Six Pillars of Quality Management for Reliable Production

This article breaks down the six essential elements of effective quality management—people, machines, materials, methods, environment, and measurement—highlighting common factory problems, practical improvement suggestions, and how to implement them in a QMS to boost product quality and customer satisfaction.

Continuous ImprovementManufacturingQMS
0 likes · 12 min read
Master the Six Pillars of Quality Management for Reliable Production
Software Development Quality
Software Development Quality
Jul 30, 2024 · R&D Management

What Does a Comprehensive Quality Service SLA Look Like? A Deep Dive into Testing Standards

This article presents a detailed Service Level Agreement (SLA) for quality and testing services, outlining service items, levels, descriptions, standards, response times, quality commitments, and owners across multiple testing domains such as process control, requirement management, development testing, performance, security, weak network, and specialized testing, providing a complete framework for managing testing quality within an organization.

Performance TestingProcess ControlSLA
0 likes · 41 min read
What Does a Comprehensive Quality Service SLA Look Like? A Deep Dive into Testing Standards
Software Development Quality
Software Development Quality
Jul 29, 2024 · Operations

Comprehensive Quality Service SLA Framework: Standards, Metrics, and Management

This article presents a detailed quality service SLA framework covering service directories, customer satisfaction, quality management processes, resource management, measurement systems, training, assurance, improvement, risk management, and associated metrics, response times, and ownership responsibilities for both group and center levels.

SLAquality management
0 likes · 19 min read
Comprehensive Quality Service SLA Framework: Standards, Metrics, and Management
Software Development Quality
Software Development Quality
Jul 28, 2024 · R&D Management

Designing Effective Quality Service SLA Standards for R&D Teams

This article presents a comprehensive SLA framework for quality and testing services, detailing sections on quality policy, vision, planning, system architecture, management, testing capability, tool support, and data collection, each with service items, levels, descriptions, SLA calculations, quality commitments, and owners.

Process StandardsR&D OperationsSLA
0 likes · 11 min read
Designing Effective Quality Service SLA Standards for R&D Teams
Software Development Quality
Software Development Quality
Jul 28, 2024 · Operations

What’s Inside a Quality Service SLA? A Complete Guide to Standards and Metrics

This article presents a comprehensive SLA framework for quality and testing services, detailing the directory, quality policy, vision, planning, system architecture, and specific process standards with response times, quality commitments, and ownership responsibilities, all aimed at ensuring consistent service delivery.

SLAquality managementservice standards
0 likes · 10 min read
What’s Inside a Quality Service SLA? A Complete Guide to Standards and Metrics
Architecture and Beyond
Architecture and Beyond
Jan 13, 2024 · R&D Management

Improving Software Development Efficiency: A Guide to R&D Planning and OKRs

This article outlines a comprehensive approach for technology leaders to enhance software development efficiency through strategic R&D planning, OKR setting, organizational structure, performance measurement, process optimization, architecture, technical capability, quality and stability management, tailored to different business stages and team sizes.

OKRR&D efficiencyprocess optimization
0 likes · 20 min read
Improving Software Development Efficiency: A Guide to R&D Planning and OKRs
58 Tech
58 Tech
May 11, 2023 · Artificial Intelligence

Stella Data Annotation Platform: Design, Architecture, and AI‑Assisted Labeling

The article details the design and implementation of the Stella data annotation SaaS platform at 58.com, covering its background, evolution, modular architecture, annotation capabilities across text, image, audio, and video, AI‑assisted labeling, storage solutions, quality and efficiency management, as well as localization and licensing considerations.

AI PlatformSystem Architectureactive learning
0 likes · 21 min read
Stella Data Annotation Platform: Design, Architecture, and AI‑Assisted Labeling
Zhuanzhuan Tech
Zhuanzhuan Tech
Mar 22, 2023 · Backend Development

Design and Implementation of the Andon (Press‑Light) System for Quality Management at Zhuanzhuan

This article describes the background, system design, implementation details, and application scenarios of the Andon (press‑light) mechanism introduced at Zhuanzhuan, covering its modular architecture, workflow choices between state machine and chain‑of‑responsibility, core Java abstractions, and how it supports merchant service rating.

Andonjavaquality management
0 likes · 8 min read
Design and Implementation of the Andon (Press‑Light) System for Quality Management at Zhuanzhuan
Data Thinking Notes
Data Thinking Notes
Mar 19, 2023 · Big Data

Why Data Quality Is the Key to Successful Big Data Initiatives

The article explains that while big data aims to boost organizational insight and innovation, its true value depends on high data quality, outlines industry standards, identifies technical, business, and management causes of poor quality, and proposes a three‑phase strategy of prevention, monitoring, and post‑improvement to ensure reliable data for decision‑making.

Big DataData GovernanceData Quality
0 likes · 21 min read
Why Data Quality Is the Key to Successful Big Data Initiatives
Efficient Ops
Efficient Ops
Dec 27, 2022 · Operations

How CITIC Bank Earned Top‑Tier DevOps Platform Certification and Boosted Delivery Efficiency

CITIC Bank's Software Development Center successfully passed the China Academy of Information and Communications Technology's DevOps system and tool platform evaluation, achieving the highest "platform excellent" level across seven modules, and shared detailed insights on their testing service cloud and quality control platforms, the benefits of standardization, and future DevOps plans.

Banking TechnologyContinuous DeliveryDevOps
0 likes · 18 min read
How CITIC Bank Earned Top‑Tier DevOps Platform Certification and Boosted Delivery Efficiency
DevOps Cloud Academy
DevOps Cloud Academy
Oct 5, 2022 · Operations

Deming's Fourteen Points of Quality Management

The article outlines Deming's fourteen fundamental principles for quality management, emphasizing a permanent purpose of improvement, a new philosophy, eliminating reliance on inspection, fostering continuous improvement, modern training and supervision, breaking departmental barriers, and establishing top‑level leadership to drive ongoing innovation.

Continuous ImprovementDemingLeadership
0 likes · 7 min read
Deming's Fourteen Points of Quality Management
Continuous Delivery 2.0
Continuous Delivery 2.0
Sep 7, 2022 · Operations

Deming's Fourteen Points of Quality Management

The article outlines Deming's fourteen fundamental principles for quality management, emphasizing long‑term product and service improvement, statistical control, continuous process enhancement, employee empowerment, cross‑department collaboration, and the establishment of a high‑level management structure that drives perpetual innovation.

Continuous ImprovementDemingOperations
0 likes · 6 min read
Deming's Fourteen Points of Quality Management
NetEase LeiHuo Testing Center
NetEase LeiHuo Testing Center
Aug 19, 2022 · Product Management

Game Product Quality Management – Theory and Practice

This article explains the theoretical foundations of total quality management (TQM) for game projects, links everyday QA tasks to quality management processes, and shares practical solutions to common quality issues encountered during development, aiming to guide newcomers and experienced practitioners alike.

PDCATQMproduct-management
0 likes · 13 min read
Game Product Quality Management – Theory and Practice
Software Development Quality
Software Development Quality
Aug 19, 2022 · Operations

Designing Effective Quality & Testing Service SLAs: A Complete Guide

This article presents a detailed framework for quality and testing service SLAs, outlining standard chapters, service items, performance metrics, response times, quality commitments, calculation methods, and ownership responsibilities across data collection, test efficiency, performance monitoring, and quality tracking.

SLAService Level AgreementTesting Metrics
0 likes · 11 min read
Designing Effective Quality & Testing Service SLAs: A Complete Guide
Software Development Quality
Software Development Quality
Aug 19, 2022 · Operations

Designing Effective Quality Service SLA Standards for IT Operations

This article presents a comprehensive framework for quality service SLA standards, detailing the quality policy, vision, planning, management, testing service capabilities, tool support, data collection, and the architecture of the quality system with clear service items, levels, descriptions, SLA calculations, and ownership responsibilities.

SLAquality managementservice standards
0 likes · 10 min read
Designing Effective Quality Service SLA Standards for IT Operations
NetEase LeiHuo Testing Center
NetEase LeiHuo Testing Center
Aug 12, 2022 · Game Development

Understanding Project Quality Management in Game Development: Theory, Practices, and QA Workflows

This article explains the fundamentals of project quality management for game development, linking theoretical concepts from PMBOK to practical QA activities such as defining standards, implementing quality processes, controlling quality, and continuously improving through data‑driven analysis and PDCA cycles.

PMBOKProject ManagementQA
0 likes · 15 min read
Understanding Project Quality Management in Game Development: Theory, Practices, and QA Workflows
DeWu Technology
DeWu Technology
Mar 4, 2022 · Operations

Three-Level Indicator System for Engineering Quality Management

The article outlines a three‑level indicator system that quantifies engineering quality across efficiency, quality, stability, and resource dimensions, using high‑level result metrics, detailed level‑2 breakdowns, and actionable level‑3 measures to enable drill‑down analysis, risk‑warning, and continuous, data‑driven improvement.

EngineeringIndicator SystemMetrics
0 likes · 10 min read
Three-Level Indicator System for Engineering Quality Management
Alibaba Cloud Infrastructure
Alibaba Cloud Infrastructure
Jan 26, 2022 · Cloud Computing

Cloud Computing on Light: Evolution, Open Optical Modules, and Future Challenges

The article explores how modern cloud computing relies on high‑speed optical modules for massive data transmission, detailing the shift from proprietary, closed‑box solutions to open, scalable designs, the rapid development of 40G‑400G optics, quality‑control challenges, and future demands from AI, 5G, and edge computing.

cloud computingnetwork infrastructureoptical modules
0 likes · 10 min read
Cloud Computing on Light: Evolution, Open Optical Modules, and Future Challenges
FunTester
FunTester
Aug 17, 2020 · Fundamentals

Quality Management Plan: Key Elements and Implementation

The article explains how a quality management plan serves as a formal blueprint to identify user needs, define standards, assign responsibilities, select tools, and continuously control processes, ultimately ensuring customer satisfaction and business success.

Project Planningquality assurancequality management
0 likes · 5 min read
Quality Management Plan: Key Elements and Implementation
FunTester
FunTester
Aug 15, 2020 · Operations

Why Quality Management Is Critical for Project Success

This article explains the importance of quality management in projects, outlines its two main dimensions—process quality and product quality—details the multiple benefits of systematic quality control, and provides an eight‑step framework for creating an effective quality management plan.

OperationsProject ManagementQA
0 likes · 5 min read
Why Quality Management Is Critical for Project Success
DevOps
DevOps
May 8, 2020 · Operations

DevOps Case Study: Rapid Construction of Huoshenshan and Leishenshan Hospitals

This article analyzes the ten‑day, large‑scale construction of Huoshenshan and Leishenshan hospitals from a DevOps perspective, detailing the "small team‑big backend" organization, parallel value streams, modular building techniques, cloud‑native analogies, waterfall versus agile models, quality‑in‑built practices, and the operational challenges faced by the medical teams.

Cloud NativeDevOpsconstruction
0 likes · 17 min read
DevOps Case Study: Rapid Construction of Huoshenshan and Leishenshan Hospitals
DevOps
DevOps
Jan 9, 2020 · Operations

Q Team Agile Transformation: Six-Step Process for Strengthening Quality Management

The Q Team from Xiaomi’s Information Technology Department documented a six‑step agile transformation that defined roles, built JIRA boards, aligned iteration calendars, integrated product and testing, shifted quality activities upstream, and established daily cross‑city video syncs to improve overall quality management and team efficiency.

quality managementteam collaboration
0 likes · 9 min read
Q Team Agile Transformation: Six-Step Process for Strengthening Quality Management
DevOps
DevOps
Dec 2, 2019 · R&D Management

Deming's 14 Points: Translation and Interpretation of Core Management Principles

This article presents a bilingual translation and commentary on Dr. W. Edwards Deming's fourteen fundamental principles from *Out of the Crisis*, explaining how each point guides organizations toward continuous improvement, systemic quality, and sustainable transformation.

Demingquality management
0 likes · 18 min read
Deming's 14 Points: Translation and Interpretation of Core Management Principles
21CTO
21CTO
Jan 19, 2019 · R&D Management

What Huawei’s 20‑Year IPD Journey Reveals About Building Trustworthy Software

The article examines Huawei’s two‑decade evolution of Integrated Product Development (IPD), highlighting how disciplined software engineering practices, architecture, security, and cultural change are essential for delivering trustworthy, high‑quality products amid geopolitical pressures.

IPDTechnical Debtarchitecture
0 likes · 16 min read
What Huawei’s 20‑Year IPD Journey Reveals About Building Trustworthy Software