Alibaba Cloud Developer

Jul 2, 2019 · Artificial Intelligence

How RAGE Boosts E‑Commerce QA with Fast, Accurate Answer Generation

This article presents the RAGE model, a review‑driven answer generation system for e‑commerce that leverages multi‑layer gated convolutional networks, word‑mover's distance comment extraction, and hierarchical attention to dramatically improve response speed, answer relevance, and overall generation quality.