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shopping agents

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Alibaba International Intelligent Technology
Alibaba International Intelligent Technology
Nov 21, 2025 · Artificial Intelligence

ShoppingBench: AAAI'26 Benchmark for Shopping Agents in Real‑World E‑Commerce

The paper presents ShoppingBench, a large‑scale e‑commerce benchmark built on a 2.5 million‑product virtual sandbox, evaluates 17 LLM agents (with GPT‑4.1 achieving under 50 % success), and introduces ORM‑Virtual environment, scalable data synthesis, trajectory distillation and RL to train a lightweight model that rivals GPT‑4.1, now deployed in LazzieChat.

Agentic AIBenchmarkLLM
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ShoppingBench: AAAI'26 Benchmark for Shopping Agents in Real‑World E‑Commerce