Alibaba Cloud Developer

Jul 10, 2019 · Artificial Intelligence

Inside Alibaba’s Tmall Genie: How Its Dialogue Engine Powers Conversational AI

This article explores the architecture and components of Alibaba's Tmall Genie dialogue engine, detailing its bot, skill, domain, intent, entity concepts, NLU strategies—including deep‑learning and fuzzy approaches—skill execution methods, multi‑turn handling, screen‑based interactions, public intents, and the evolution of the platform.