IT Services Circle
Jul 28, 2024 · Backend Development
Root Cause Analysis of Repeated Backend Service Outages: Connection Pool Exhaustion and Slow SQL
During a Monday incident where the backend service became unavailable three times, the author details step-by-step investigations—checking frontend responses, container status, JVM and thread pool metrics, and database connection pool usage—ultimately identifying a slow, unindexed SQL query that exhausted connections, and describes the remediation and lessons learned.
BackendConnection PoolDatabase
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