58UXD

Sep 24, 2021 · Product Management

How 58 Household Service Transformed Home Care with Smart User‑Centric Design

This case study examines how 58 Household Service leveraged platform strategy, user research, and accessibility‑focused UI design to intelligently match domestic workers with merchant orders, detailing the challenges of traditional WeChat‑based coordination, the resulting smart matching solution, and design principles for both caregiver and merchant interfaces.