Tencent Classroom Monitoring Practices: Challenges, Strategies, and Future Directions
During the pandemic’s “停课不停学” surge, Tencent Classroom tackled a 120‑fold traffic jump by rapidly deploying Grafana dashboards, Kibana logs, internal Moniter and cloud monitoring tools, establishing a three‑layer feedback‑alert‑on‑call model, and now plans automation, unified visualizations, and chaos‑engineering to further boost observability and service reliability.