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Aug 16, 2026 · Industry Insights

Uber’s First CTO on the Hardest Engineering Battle: Crashing Systems, 5‑Month China Launch, App Rewrite

In a candid interview, Uber’s first CTO Thuan Pham recounts his refugee origins, the early days when the platform crashed weekly, the forced shift from a monolith to micro‑services, the frantic five‑month rollout in China, the Helix mobile‑app rewrite, and the leadership lessons he drew from scaling a global ride‑hailing service.