Digital Deification

Jul 15, 2026 · R&D Management

Why Business-Led Digital Transformation Fails: Governance Gaps, Not Method Flaws

The article argues that 'business-led, IT-enabled' digital transformation fails due to misinterpretation: companies delegate strategy to individual departments instead of top-level governance, avoid top-driven change, expect business to specify technical details, and keep IT detached from business. Success requires top leadership, a bridging transformation office, and clear accountability: business owns value, IT owns delivery.