Nov 26, 2020 · Product Management

How Redesigning 58.com’s Web Chat Boosted User Engagement and Conversion

This case study details the redesign of 58.com’s web‑based instant messaging tool, outlining the background, new design goals, implementation steps, visual and interaction upgrades, componentization, customization options, and the resulting improvements in reply‑read ratios and overall user experience.

Case StudyProduct DesignUX redesign

0 likes · 7 min read

How Redesigning 58.com’s Web Chat Boosted User Engagement and Conversion

High Availability Architecture

May 21, 2015 · Backend Development

Understanding Instant Messaging (IM) Architecture, Protocol Design, and Real‑Time Web Chat Implementation

This article explains the fundamentals of instant messaging, its system characteristics, protocol layers (application, security, transport), practical protocol examples, and a detailed real‑time web chatroom design using HTTP long‑polling and backend architecture considerations.

Backend ArchitectureInstant Messagingprotocol design

0 likes · 20 min read

Understanding Instant Messaging (IM) Architecture, Protocol Design, and Real‑Time Web Chat Implementation