Zhongtong Tech

Nov 3, 2022 · Databases

How ZTO’s Database Operations Platform Evolved from Manual to Intelligent Automation

The article recounts Chen Jianhua’s presentation at the GOPS Global Operations Conference, detailing ZTO’s three‑stage journey in building a database operations platform—from initial automation to self‑service and finally to fine‑grained, data‑driven intelligent management—while sharing lessons and future plans.