Ctrip Technology Salon – Agile Practices, R&D Measurement, and Product Innovation Insights

On August 3, the "Ctrip Technology Salon – Agile Mobilization" took place at Ctrip’s Shanghai headquarters, featuring agile practitioners and experts from Qunar, Vipshop, Hellobike, China UnionPay, Xinben Agile, and the Electronic Industry Press who presented a series of agile‑focused talks.

"Building a R&D Measurement System" – He Bing (Qunar)

Measurement in Qunar is positioned as an entry point for process improvement and a tool for evaluating improvement effects, not as a KPI for team performance. He Bing explained four aspects: why measurement is needed, the adjustments and countermeasures faced, visualization methods, and a measurement system that supports continuous improvement.

Why we need measurement

Challenges and counter‑measures

How to visualize data

A measurement system that enables improvement

"Full‑Process Agile Project Management Practice" – Chen Weihua (Vipshop)

Full‑process agile project management involves all stakeholders across the workflow, breaking team silos and maximizing resource efficiency. Chen Weihua shared how his team defines core value, sets entry/exit rules for each stage, and connects the entire communication chain.

Priorities are decided jointly by operations, product, and development, eliminating conflicts.

Only one iteration’s development/testing tasks are scheduled, avoiding re‑planning after priority changes.

Operations, product, development, testing, and UED work more closely, boosting effectiveness.

Project managers no longer become communication bottlenecks; upstream demand owners can directly engage downstream testers.

"Using Agile Thinking to Create Classic Books" – Kong Xiangfei (Electronic Industry Press)

The publishing industry faces rapid policy‑driven quality assessments and higher market expectations for high‑quality content. Kong Xiangfei applied the MoSCoW prioritization method from agile development to show how agile thinking helps authors produce high‑quality classic books and achieve superior publishing outcomes.

"The Secret of Hellobike’s Lightning‑Fast Start" – Liu Zheng (Hellobike)

Agile is not merely a work method change but a shift in thinking about the entire software development lifecycle. Liu Zheng shared stories from his experience in software project development and management, illustrating how agile can be introduced in startup environments.

"Enterprise Agile and Business Agile" – Zhang Keqiang (Xinben Agile)

Agile is the capability to adapt to change and create change in a turbulent business environment, balancing flexibility and stability. Business agility refers to an enterprise’s rapid and effective response to change, turning it into a competitive advantage.

Zhang Keqiang highlighted six core points of business agility:

Quick response to unexpected challenges, events, and opportunities.

Policies and processes that accelerate speed and promote transformation.

Continuous competitive advantage in serving customers.

Utilizing decentralized authority and flat organizational structures.

Accelerating information flow between departments.

Building close, trustworthy relationships with customers and suppliers.

"Product Innovation and Community Needs" – Yu Zhaopeng (China UnionPay)

Community‑driven, scenario‑based demand is becoming a battlefield for product development. The four elements of community needs—experience, connection, cross‑domain, and data—are profoundly shaping product development trends.

Yu Zhaopeng discussed how to apply agile development to community needs through four actions:

Create unique product scenario experiences.

Establish channel touchpoints with users.

Develop cross‑domain capability maps.

Build strong cultural identity within user clusters.

PPT/Video: https://tech.ctrip.com/salon/review/789/

Past Reviews:

Ctrip Technology Salon – Front‑End Engineering Practice

Ctrip Technology Salon – Data Storage and Microservice Architecture Practice