Design and Implementation of a Mini‑Program Management Platform

The article describes the "DeWu" mini‑program platform, which integrates and manages digital assets across multiple channels such as WeChat and Alipay, aiming to bring mini‑programs and official accounts into a unified workflow for improved user experience and operational efficiency.

Key challenges identified include manual member and permission management, insufficient automated message handling, and lack of transparency in digital‑asset tracking, which lead to delayed responses and security risks.

Improvement directions focus on enhancing the connection to the WeChat Open Platform, strengthening the core capabilities of the mini‑program ecosystem, and driving a digital transformation of management processes.

The overall design is divided into four main modules: a workbench for role‑based online management, an API layer that abstracts SDK differences between platforms, a data‑center that synchronizes program, user, role, and complaint data in real time, and a workflow engine integrated with Feishu for approval and notification.

Database schemas are introduced to store roles, permissions, messages, and other entities, supporting the platform’s online management functions. Business outcomes include successful rollout of version 1.0, reduced manual operations, faster complaint handling, and higher operational efficiency.

Encountered challenges such as multi‑platform integration complexity, lack of ready‑made infrastructure, and documentation gaps are addressed through modular design, extensive use of AI tools (e.g., Cursor, ChatGPT) for code generation and research, and thorough documentation practices.

Future plans involve a second phase that further consolidates external channel management, expands AI‑tool sharing within the team, and continues iterative optimization of the platform.