How China’s Bank of Communications Achieved Leading DevOps Maturity
In this interview, Liu Lei, General Manager of the Bank of Communications Software Development Center, explains how three flagship projects passed the DevOps Continuous Delivery Level‑3 assessment, detailing the standards, metrics, tooling improvements and the broader impact on the bank’s digital transformation.
Interview with Liu Lei, General Manager of Bank of Communications Software Development Center
Domestic and international large‑enterprise practice shows that standardization and tool empowerment are key to success. The CAICT‑released DevOps standards and the associated Continuous Delivery pipeline platform can significantly improve quality, efficiency, safety, and market competitiveness.
On December 26, 2022, the China Academy of Information and Communications Technology announced the latest batch of DevOps standard assessment results. Bank of Communications (BoCom) participated with three projects—New Fund Pension Module, Cloud Cross‑Bank Project, and Welfare Medical Service Project—all of which passed the Continuous Delivery Level 3 assessment, indicating a leading domestic DevOps capability.
Projects Evaluated
1. New Fund Pension Module : Provides personal pension fund services, integrates with China Securities Depository and Clearing Corporation, and handles account management and fund settlement.
2. Cloud Cross‑Bank Project : Improves corporate fund operation efficiency, reduces costs, and mitigates risks through direct bank‑enterprise interfaces.
3. Welfare Medical Service : A digital credit‑payment product for insured users, offering online signing, payment, refund, and settlement services.
Impact of the Assessment
The successful assessments confirm BoCom’s DevOps capabilities are industry‑leading, validating the bank’s DevOps promotion and integration work. Organizational processes have been refined, tool platforms enhanced, and end‑to‑end automation achieved, laying a strong foundation for large‑scale rollout.
Team‑level improvements include standardized best‑practice adoption, reduced technical debt, automated pipelines, and a unified measurement platform that drives continuous iteration and faster business response.
Key Metrics Achieved
Automatic build success rate > 90%
Average of 5+ builds per day
100% interface test coverage
Mean time to repair < 3 hours (fastest 30 minutes)
Average pipeline duration < 10 minutes
These metrics illustrate tangible efficiency gains across the three projects.
State‑Owned Bank Participation Overview
As of the reporting date, multiple state‑owned banks have taken part in the DevOps Capability Maturity Model assessments, with detailed numbers shown in the accompanying chart.
About the DevOps Capability Maturity Model
The model, led by the China Academy of Information and Communications Technology with contributions from major internet, finance, and telecom companies, is the first comprehensive DevOps series standard worldwide. It has been published by the Ministry of Industry and Information Technology and adopted by numerous enterprises. The model covers process (agile management, continuous delivery, technical operation), application design, security, system and tools, business value management, collaborative development‑operations, and continuous testing.
Efficient Ops
This public account is maintained by Xiaotianguo and friends, regularly publishing widely-read original technical articles. We focus on operations transformation and accompany you throughout your operations career, growing together happily.
How this landed with the community
Was this worth your time?
0 Comments
Thoughtful readers leave field notes, pushback, and hard-won operational detail here.