How MaFengWo Scaled Its “Big Transportation” Team with TAPD – A R&D Management Case Study

Phase 1 – Initial Setup

In early 2019, MaFengWo launched its "Big Transportation" service (flight, train, car‑rental) and formed a small team whose primary goal was to quickly fill the business gap. The team adopted a bi‑weekly iteration model, classifying demands into daily, project, and online‑event categories, and used TAPD’s Kanban board for demand, iteration, and project management.

Core demand‑delivery timelines were visualized (see Fig. 1) and each two‑week cycle involved a PK process to prioritize work based on project value, priority, and resource availability.

Phase 2 – Rapid Growth

During fast‑growth, the team faced low test quality and many bugs (over 100 per project). To improve, they used TAPD’s defect module for online‑issue tracking and its test‑case & test‑plan features to raise self‑testing efficiency, cutting bug count by about 35%.

Standardized issue‑feedback flow (Fig. 5) moved problem reporting from scattered WeChat groups into TAPD, where issues are filtered, reproduced, classified, and assigned deadlines. Weekly reports keep leadership informed.

Phase 3 – Business Expansion

As the team grew, management needed finer granularity. TAPD’s iteration feature replaced the simple Kanban, while Gantt charts provided clear visibility of individual workloads and project timelines. Custom fields (business line, value model, bug density, etc.) supported scenario‑specific tracking (Fig. 11‑13).

Switching to iterations increased monthly project output by roughly 25%.

Phase 4 – Future Outlook

The team now explores deeper integration of Agile and DevOps, using TAPD APIs to build a PMO dashboard that tracks output, delay rates, and iteration health, while linking TAPD with internal DevOps platforms for end‑to‑end automation.