How Top Chinese Companies Use DevOps Maturity to Boost IT Efficiency
This article reviews how leading Chinese enterprises such as Tencent, Quark, and Baoxin Software applied the CAICT DevOps Capability Maturity Model, detailing their assessment results, continuous delivery improvements, and security‑risk achievements to enhance IT performance and support digital transformation.
Amid digital transformation, enterprises adopt DevOps to improve IT efficiency; the China Academy of Information and Communications Technology (CAICT) leads the "DevOps Capability Maturity Model" series, offering high‑value guidance for evaluating and advancing IT capabilities, integrating team resources, and better supporting business systems.
Participating Companies and Projects
Ten leading firms—including Tencent, Qunar, Enjoy Travel, Baoxin Software, Huarong Technology, ShenZhou TaiYue, ChangJieTong, SoftPower, and Beijing Gas—have completed DevOps capability maturity assessments.
Other industry participants and their project counts are listed in the accompanying chart (data as of 2022‑04‑26, sourced from the official DevOps evaluation site).
Continuous Delivery (Standard 3) Overview
Baoxin Software – Baowu Industry Chain Data Collaboration Platform
The project supports Baowu’s smart steel ecosystem transformation, enabling open sharing, collaborative connectivity, agile intelligence, and iterative innovation. DevOps continuous delivery serves as a key infrastructure, raising release frequency from one version per half‑year to an average of 4.87 releases per month per application, achieving 100% automated interface test coverage, over 85% unit‑test coverage, and a 97% automated deployment success rate.
Huarong Technology – Business Evaluation System 2.0
This system, crucial for non‑performing asset acquisition pricing, integrates demand, project, release, and metrics management, streamlining evaluation workflows and enhancing risk control. The DevOps assessment led to process and institutional optimizations, improved technical capabilities across demand, environment, configuration, CI, automated testing, deployment, and metrics, and cultivated internal engineering and agile coaches.
SoftPower – iPaaS Technology Platform
The iPaaS platform offers enterprise‑level rapid application development, built on cloud‑native architecture with reusable components and services, enabling developers to focus on business scenarios for fast delivery.
Beijing Gas – Tongzhou Call Center Construction
The intelligent customer service system integrates all communication channels, delivering a cloud‑based, intelligent, and customizable digital platform that unifies operations across subsidiaries, supports remote agents, and reduces service costs while improving customer experience.
Security and Risk (Standard 6) Overview
ChangJieTong – Small‑Enterprise One‑Stop Service Platform
The platform provides socialized, personalized, service‑oriented management support for small enterprises, leveraging SaaS and high‑frequency client interaction to drive digital transformation and meet cloud service demands.
The DevOps Capability Maturity Model includes agile development management, continuous delivery, technical operations, application design, security and risk management, and system/tool assessments, and was recognized as the world’s first international DevOps standard by ITU‑T in July 2020.
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