Operations 3 min read

Kepler Technical Team's 618 Shopping Festival Preparation

Kepler's technical team prepared for the 618 shopping festival by conducting weekly meetings, conducting system checks, expanding capacity, optimizing architecture, performing stress testing, establishing emergency response protocols, and implementing quality control measures to ensure smooth operations during the high-traffic event.

JD Retail Technology
JD Retail Technology
JD Retail Technology
Kepler Technical Team's 618 Shopping Festival Preparation

Kepler, as a new traffic growth point for the company, uses a shopping guide system to connect with major traffic platforms. Through mini-programs, shopping guide windows, and other forms on platforms like WeChat, QQ Browser, Baidu APP, Weibo, and Douyin, merchants can reach different user scenarios and cater to various consumer needs.

The Kepler R&D department supports the Kepler official website, shopping guide mode, generation platform, developer console, and the technical business of the golden shopping process and message push within various platform mini-programs. It also handles online emerging scenarios such as Weibo shopping guide windows and Baidu feed content shopping guides, providing strong support and guarantee for the 618 shopping festival.

The main preparations for the 618 shopping festival by Kepler include:

1) Holding weekly preparation meetings to review preparation content.

2) Checking for abnormalities in various scenarios and organizing emergency contacts for upstream and downstream systems.

3) Expanding capacity for single-point data centers or single-data center applications to avoid service impact due to data center failures.

4) Conducting comprehensive review and optimization of system architecture and code for each system, and using ForceBot for multiple rounds of stress testing and load testing to strictly control quality.

Additionally, the department holds regular weekly quality meetings to review code quality, bug resolution, online status, and alarm situations, making timely improvements and optimizations to prevent future occurrences of problems.

An emergency response center has also been established to provide 24/7 response. Any online issues are immediately announced in the emergency response center group to ensure rapid response and quick resolution. The testing process is continuously refined and improved, using processes to control quality.

operationssystem optimizationquality controlemergency responseTechnical Preparation
JD Retail Technology
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JD Retail Technology

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