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Latest from AliExpress Tech

24 recent articles

AliExpress Tech

Apr 20, 2026 · Artificial Intelligence

Building an AI Q&A Agent for a Global Commodity Center: Practice, Frameworks, and Evaluation

This article details the development of an AI-powered intelligent Q&A agent for Alibaba's Global Commodity Center, covering the motivation, a three‑stage standardized framework, multi‑agent architectures, evaluation methodology, results, and future directions for scaling and improving the system.

AI AgentKnowledge Baseevaluation

0 likes · 37 min read

Building an AI Q&A Agent for a Global Commodity Center: Practice, Frameworks, and Evaluation

AliExpress Tech

Mar 11, 2026 · Artificial Intelligence

From Manual to AI‑Driven: How a Multi‑Agent Autonomous Platform Revolutionizes Rights Operations

Facing high‑cost, high‑risk coupon operations across 20+ countries, the Rights Agent project replaces manual configuration with a five‑capability AI system—automated execution, intelligent Q&A, effect analysis, strategy generation, and 24/7 monitoring—delivering lower error rates, faster response, and data‑driven optimization.

AI AgentRights ManagementWorkflow

0 likes · 19 min read

From Manual to AI‑Driven: How a Multi‑Agent Autonomous Platform Revolutionizes Rights Operations

AliExpress Tech

Jan 30, 2026 · Artificial Intelligence

AI Flips 'Buyer Finds Supplier' to 'Supplier Finds Buyer' – Recruitment Agent Design

The article details how Aliexpress built an AI‑driven recruitment agent that combines NL2SQL smart filtering, a dual‑Agent voice interaction framework, low‑latency serverless deployment, and real‑time quality inspection, achieving sub‑second response times and a ten‑percent boost in intent rates.

AI AgentCross-border E-commerceRecruitment Automation

0 likes · 11 min read

AI Flips 'Buyer Finds Supplier' to 'Supplier Finds Buyer' – Recruitment Agent Design

AliExpress Tech

Dec 12, 2025 · Artificial Intelligence

How AliExpress Created the First AI‑Powered Cross‑Border Voice NPS Agent

AliExpress built a Global Experience Platform that uses large‑model AI to ingest, clean, classify and diagnose multilingual user‑voice feedback at scale, achieving 99% classification accuracy, 90% issue‑resolution rate and significant reductions in alert load, database usage and CPU variance.

AIAlertSystemCustomerFeedback

0 likes · 11 min read

How AliExpress Created the First AI‑Powered Cross‑Border Voice NPS Agent