AIOps for Incident Management: Practices and Insights from Meituan
Meituan’s service‑operations team applies AIOps across prevention, detection, and post‑incident stages—using change‑risk analysis, real‑time graph‑based anomaly detection, similarity‑driven root‑cause diagnosis, and NLP‑powered incident recommendation—to achieve sub‑second detection, high precision, 28% faster fault handling, and plans for intelligent log and change recognition.
