Sep 30, 2018 · Product Management

How to Build an Effective User Experience Map in 7 Simple Steps

This guide explains what a user experience map is, why it matters, the essential components such as tasks, emotions and touchpoints, and provides a step‑by‑step process—including goal setting, research, brainstorming, affinity diagramming, and low‑ and high‑fidelity prototyping—to help teams visualize and improve the user journey.

Affinity DiagramStoryboardUX map

0 likes · 7 min read

How to Build an Effective User Experience Map in 7 Simple Steps

网易UEDC

Aug 21, 2017 · Fundamentals

Aligning Team Understanding of User Personas with the KJ Method

This guide explains how to use the KJ (affinity diagram) method to unify diverse interpretations of interview data, quickly cluster user traits, and craft compelling persona stories that secure stakeholder buy‑in during early product development.

Affinity DiagramKJ MethodPersona Development

0 likes · 6 min read

Aligning Team Understanding of User Personas with the KJ Method