The article examines how policy‑driven industrial internet initiatives, combined with data‑rich C2M models and AIoT integration, are reshaping manufacturing in China, highlighting Suning's smart‑fridge case, strategic partnerships, and the broader push toward a digital‑first industrial era.
Amid the rapid rise of the digital economy, China now treats data as a new production factor, driving innovations such as 5G, AI, and big-data-enabled retail, where companies like Suning integrate online and offline channels, leverage C2M models, and boost efficiency through data-driven operations.
JD Retail’s CEO Xu Lei outlined the company’s technology‑driven retail roadmap, highlighting the mature C2M model, real‑time price health management powered by big data and AI, an intelligent fulfillment brain enabling 15‑minute deliveries, and AI‑enhanced customer service, all backed by massive R&D investment.
At the 15th China (Nanjing) International Software Expo, SuNing's VP shared how the company applies big‑data analytics, the C2M model, and flexible manufacturing to personalize retail experiences, bridge online‑offline gaps, and drive data‑driven product development and supply‑chain efficiency.
Suning's COO explains the dual challenges of building AI capabilities and reshaping business processes, detailing how massive store data, algorithmic models, and personalized AI-driven product selection have boosted accuracy by up to 20% and paved the way for AI experience stores and an agile C2M supply chain.
