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JD.com Experience Design Center
JD.com Experience Design Center
Jan 27, 2022 · Product Management

How to Run a Successful Co‑Creation Workshop for User Research

This guide explains how to combine user research with co‑creation workshops, defines the concept, outlines five workshop types, and details a practical six‑step method—including preparation, structure, materials, facilitation, and post‑workshop delivery—to turn insights into actionable outcomes.

Design ThinkingProduct ManagementUser Research
0 likes · 14 min read
How to Run a Successful Co‑Creation Workshop for User Research
58UXD
58UXD
Jul 21, 2020 · Product Management

How Service Design Transformed a Home‑Cleaning Platform’s Quality and Revenue

This case study details how a systematic service‑design approach—covering team alignment, stakeholder mapping, persona creation, expectation mapping, service‑blueprint analysis, and co‑creation workshops—identified key pain points and drove improvements in service quality, conversion, order value, and overall revenue for a home‑cleaning service.

Service BlueprintStakeholder MappingUser Research
0 likes · 11 min read
How Service Design Transformed a Home‑Cleaning Platform’s Quality and Revenue