Improving Efficiency in Domestic SaaS Companies: Product, R&D, Customer Acquisition, and After‑Sales Challenges
The article analyses the low efficiency problems faced by Chinese SaaS firms across product, development, customer acquisition and after‑sales, identifies root causes such as homogenous offerings, poor demand management, weak R&D processes, and proposes strategic, cultural, architectural, procedural and metric‑driven solutions to boost overall performance.