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Efficient Ops
Efficient Ops
Jan 30, 2018 · Operations

Scaling Event Operations for Ten‑Million Online Securities Users

This article details how Ping An Securities built a technology‑first event‑handling team, created new reporting channels, developed a data‑construction platform, and implemented proactive monitoring to efficiently support over ten million internet securities users.

ITSMdata constructionevent operations
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Scaling Event Operations for Ten‑Million Online Securities Users