JD Retail Technology

Jul 17, 2020 · Artificial Intelligence

How AI‑Powered Smart Triage Is Revolutionizing Patient Routing in JD Health’s Internet Hospital

This article examines the policy backdrop, industry challenges, and JD Health’s AI‑driven smart triage solution—including its knowledge‑base, NLP, and multimodal fusion algorithms—and showcases its impact during the COVID‑19 surge while outlining future platform and lifecycle extensions.