virtual assistant — 2 Technical Articles

Feb 25, 2022 · Artificial Intelligence

Designing AI-Powered Digital Humans for Bank Customer Service: A Practical Guide

This article explores the classification of digital humans, examines how they transform user experience, and presents a detailed design practice for AI‑driven virtual bank tellers, covering visual identity, interaction flow, ergonomic screen layout, and future considerations for natural multimodal interfaces.

AIbankingdigital human

0 likes · 19 min read

Designing AI-Powered Digital Humans for Bank Customer Service: A Practical Guide

21CTO

Nov 27, 2015 · Artificial Intelligence

Inside Facebook’s M: How AI Coaches Turn a Chatbot into a Commerce Powerhouse

The article explores Facebook’s experimental AI‑driven virtual assistant M, detailing its four‑step workflow, the role of human coaches, real‑world use cases like flower ordering and ticket booking, and the broader business implications for commerce and competition with Google.

AIAutomationChatbot

0 likes · 15 min read