How Qidian Redefined Its Bookshelf to Boost User Engagement
This case study examines Qidian's rapid user growth and evolving reading habits, revealing challenges in bookshelf usability and presenting a data‑driven redesign that reorganizes information layout, introduces efficient management tools, and enhances user‑book interaction to create a more satisfying reading experience.
About the Bookshelf
From traditional wooden shelves to early app mock‑ups, the bookshelf remains the place where readers store and organize books, but for web novels it functions more like a subscription feed, offering list and wall modes, with 90% of users preferring the richer list view.
Background
As the industry matures, the bookshelf's accumulated features create usability challenges. In 2022 Qidian saw a massive user surge, leading to diverse user needs and a demand for refined interaction and recall capabilities.
Challenges
Users feel their personal space on the bookshelf is crowded by sign‑in rewards, reading time, and guide features, causing anxiety. Frequent updates and removals also destabilize the list order, while heavy users with hundreds of books demand advanced management tools.
Insights
Deep interviews with power users and content operators highlighted four key pain points: personal space being encroached, anxiety from automatic updates, dynamic expectations for bookshelf functions across scenarios, and distinct user groups forming varied usage patterns.
Design Solutions
1. Redefine Information Layout
Separate daily guide and book list areas, enlarge the list region, and introduce a management toolbar that aggregates sorting, filtering, and batch actions, with an optional toggle for low‑need users.
2. Provide Efficient Tools
Add quick group switching, a global "All Books" view for cross‑group actions, and gesture‑based multi‑select to streamline batch operations for users managing hundreds of titles.
3. Strengthen Connection Between Users and Books
Enhance follow‑up reminders with lightweight triggers, node‑based update alerts, and "grown‑book" tags for overdue content, while improving interaction via monthly ticket mechanisms and clearer single‑book function cards.
4. Rethink Industry Paradigm
Replace the traditional four‑cover grid grouping with folder‑style groups using color cues and customizable covers, improving visual recognition for large collections.
5. Every Good Book Is a New Beginning
Adopt a "river" visual motif to convey the expansive, lively nature of web literature, aligning the bookshelf background with the brand promise "Let good books thrive forever."
Conclusion
The redesign aims to deliver a simple, enjoyable reading experience, supporting both casual readers and power users, and reinforcing Qidian's role in the flourishing Chinese web‑novel culture.
Yuewen Experience Design (YUX)
Yuewen Group's UX Design Department – an internet design team for the cultural‑creative industry, welcoming new members.
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