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ZhongAn Tech Team

China's first online insurer. Through tech innovation we make insurance simpler, warmer, and more valuable. Powered by technology, we support 50 billion RMB of policies and serve 600 million users with smart, personalized solutions. ZhongAn's hardcore tech and article shares are here.

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Latest from ZhongAn Tech Team

54 recent articles

ZhongAn Tech Team

Sep 4, 2023 · Artificial Intelligence

Embedding Technology for FAQ Retrieval: Cases, Evaluation Metrics, and Model Comparison

This article introduces the evolution of embedding techniques, presents real‑world case studies of embedding‑based FAQ retrieval, explains evaluation metrics such as Recall and MRR, and compares the performance of a proprietary ZhongAn embedding model with OpenAI and Sentence‑BERT models on Chinese FAQ datasets.

Artificial IntelligenceEmbeddingFAQ Retrieval

0 likes · 18 min read

Embedding Technology for FAQ Retrieval: Cases, Evaluation Metrics, and Model Comparison

ZhongAn Tech Team

Sep 1, 2023 · Backend Development

Investigation and Fix of OpenTelemetry ThreadPool Trace Propagation Bug in Non‑Capturing Lambda Scenarios

This article analyzes a sporadic loss of trace information when using OpenTelemetry’s non‑capturing lambda tasks in a Java ThreadPoolExecutor, explains the underlying cause related to Runnable reuse and lambda caching, and presents the community‑driven patches that correctly propagate context across threads.

BugFixJavaLambda

0 likes · 10 min read

Investigation and Fix of OpenTelemetry ThreadPool Trace Propagation Bug in Non‑Capturing Lambda Scenarios

ZhongAn Tech Team

Jul 21, 2023 · Cloud Computing

Zong An Insurance's Decade of Digital Transformation: From Cloud-Native Architecture to AIGC Integration

This article explores how Zong An Insurance has pioneered digital transformation in the financial technology sector over the past decade, achieving 100% cloud-native architecture, developing core systems like WuJieShan, and integrating AIGC technologies to create a comprehensive insurance ecosystem.

AIGC IntegrationDevOpsInclusive Finance

0 likes · 12 min read

Zong An Insurance's Decade of Digital Transformation: From Cloud-Native Architecture to AIGC Integration

ZhongAn Tech Team

Jul 14, 2023 · Artificial Intelligence

Exploring AIGC Applications in Insurance: Insights from ZhongAn Insurance CTO Jiang Jiyun

The interview with ZhongAn Insurance CTO Jiang Jiyun discusses how the company leverages AIGC technologies such as large language models, embeddings, and prompt engineering to enhance marketing, intelligent customer service, and data security, while highlighting practical challenges and best practices for AI adoption in the insurance sector.

AIGCEmbeddingdata security

0 likes · 15 min read

Exploring AIGC Applications in Insurance: Insights from ZhongAn Insurance CTO Jiang Jiyun