AI for SMBs: New Customer Service Standard & DeepSeek's Open-Source Multimodal Model
Today's highlights for small and medium businesses include the rollout of China's first AI‑customer‑service national standard (GB/T 47746‑2026) with a 35‑item self‑test checklist, DeepSeek's open‑source multimodal V4 model, and practical guidance on costs, implementation difficulty, and related AI trends such as Tencent's Hy4, coding assistants, office AI tools, safety responsibilities, and regional subsidy programs.
