BestHub
Sign in
Tagged articles
33 articles
Page 1 of 1
ITPUB
ITPUB
Mar 20, 2026 · Backend Development

How to Design a Scalable CRM User Reach Module: Architecture, Metrics, and Best Practices

This article presents a comprehensive technical design template for a CRM user‑reach module, covering project overview, design goals, functional and performance requirements, architecture choices, detailed workflow, data model, API specs, risk assessment, testing advice, and deployment steps to help engineers build a reliable, high‑throughput messaging system.

BackendCRMMessage Queue
0 likes · 15 min read
How to Design a Scalable CRM User Reach Module: Architecture, Metrics, and Best Practices
macrozheng
macrozheng
Nov 6, 2025 · Backend Development

Explore Cordys CRM: An Open-Source AI‑Powered Customer Management Platform

Cordys CRM is an open‑source, AI‑enhanced customer relationship management platform built with Spring Boot, Vue.js, Docker, and integrated tools like DataEase, SQLBot, and MaxKB, offering flexible UI, secure private deployment, powerful data visualization, and intelligent agents, with step‑by‑step Docker installation and usage guides.

AICRMDocker
0 likes · 7 min read
Explore Cordys CRM: An Open-Source AI‑Powered Customer Management Platform
IT Services Circle
IT Services Circle
Jul 3, 2025 · Operations

7 Must‑Try Open‑Source Tools for CRM, Freelancers, Git Parsing, and More

This article showcases seven noteworthy open‑source projects—including a Salesforce‑level CRM, a freelancer management suite, a GitHub repository summarizer, Telegram's Android source, a node‑based vector editor, a cross‑platform remake of Lego Island, and Stanford's AI‑powered writing assistant—highlighting their key features and GitHub links.

AI writingCRMGame Development
0 likes · 5 min read
7 Must‑Try Open‑Source Tools for CRM, Freelancers, Git Parsing, and More
Old Zhao – Management Systems Only
Old Zhao – Management Systems Only
May 22, 2025 · Operations

Should Small Companies Use ERP, OA, and CRM? A Practical Selection Guide

Small businesses often struggle with selecting and implementing ERP, OA, and CRM systems, facing issues like over‑complex features, unused modules, and workflow bottlenecks; this article explains why these tools can help, outlines common pitfalls, and offers three core principles for choosing and deploying the right solution effectively.

CRMERPOA
0 likes · 10 min read
Should Small Companies Use ERP, OA, and CRM? A Practical Selection Guide
Old Zhao – Management Systems Only
Old Zhao – Management Systems Only
May 6, 2025 · Operations

How ERP, SCM, and CRM Can Seamlessly Work Together to Boost Business Efficiency

This article explains the distinct roles of ERP, SCM, and CRM, why they often fail to communicate, and provides a step‑by‑step framework—including process mapping, data standardization, system boundary definition, API integration, and operational guidelines—to achieve true system collaboration and improve overall enterprise efficiency.

CRMERPSCM
0 likes · 11 min read
How ERP, SCM, and CRM Can Seamlessly Work Together to Boost Business Efficiency
Huolala Tech
Huolala Tech
Apr 18, 2024 · Product Management

From Excel Sheets to a Scalable In‑House CRM: Our Evolution Story

This article chronicles the three‑year journey of building an enterprise‑grade CRM system—from early Excel‑based tracking through external SaaS attempts to a fully custom platform—detailing the business motivations, technical challenges, architectural decisions, and measurable outcomes such as higher GTV, reduced costs, and faster workflows.

CRMCustomer ManagementProduct Development
0 likes · 10 min read
From Excel Sheets to a Scalable In‑House CRM: Our Evolution Story
58UXD
58UXD
Dec 27, 2023 · Frontend Development

Optimizing CRM Tables for Better Readability and Usability

This article examines the vital role of tables in B‑end CRM applications, identifies common visual and interaction problems, and presents a set of readability‑ and operability‑focused design guidelines—including typography, component sizing, hover feedback, header handling, row and column treatments—to enhance user efficiency and experience.

CRMTable OptimizationUI design
0 likes · 8 min read
Optimizing CRM Tables for Better Readability and Usability
DevOps
DevOps
Nov 16, 2023 · Product Management

Thirteen Elements and Five-Step Method for B2B Product Requirement Analysis

This article presents a comprehensive five‑step, thirteen‑element framework for analyzing B2B product requirements, illustrated with a CRM message‑center case study, detailed role analysis, scenario reconstruction, and practical design recommendations for product managers.

B2BCRMUser Research
0 likes · 31 min read
Thirteen Elements and Five-Step Method for B2B Product Requirement Analysis
Zhuanzhuan Tech
Zhuanzhuan Tech
Nov 1, 2023 · Backend Development

Optimizing CRM Opportunity Flow with EasyRule and the Rete Algorithm

This article explains how to improve the efficiency of CRM opportunity handling by introducing rule‑engine concepts, detailing the Rete algorithm, comparing Drools and EasyRule, and providing practical EasyRule integration examples with Java code for backend developers.

CRMEasyRuleRete algorithm
0 likes · 22 min read
Optimizing CRM Opportunity Flow with EasyRule and the Rete Algorithm
macrozheng
macrozheng
Jan 19, 2023 · Backend Development

Designing a Scalable CRM User Reach Module: Architecture, Performance & Monitoring

This article presents a complete technical design template for a CRM user reach module, detailing project overview, requirements, design goals, architecture choices, detailed process, algorithms, data models, interfaces, risk assessment, testing strategies, and deployment steps to ensure scalability, reliability, and observability.

CRMDesignMessaging
0 likes · 16 min read
Designing a Scalable CRM User Reach Module: Architecture, Performance & Monitoring
Efficient Ops
Efficient Ops
Jan 11, 2023 · Operations

How Guangdong Mobile’s CRM Achieved Leading DevOps Operational Maturity

Guangdong Mobile’s CRM system, supporting over 130 million users, passed the China Information & Communication Research Institute’s DevOps technical‑operation 2+ level assessment, showcasing a landmark achievement in standardized, tool‑enabled DevOps practices that boost quality, safety, and market competitiveness.

CRMContinuous DeliveryDevOps
0 likes · 11 min read
How Guangdong Mobile’s CRM Achieved Leading DevOps Operational Maturity
21CTO
21CTO
Jul 23, 2022 · Fundamentals

What’s the Difference Between CMS, CRM, and ERP? A Quick Guide

This article explains the core concepts, key features, and use cases of Content Management Systems (CMS), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) software, compares them side‑by‑side, and introduces related solutions such as PIM and AMS.

CMSCRMERP
0 likes · 11 min read
What’s the Difference Between CMS, CRM, and ERP? A Quick Guide
JD Retail Technology
JD Retail Technology
Dec 10, 2021 · Industry Insights

How JD Retail Cloud’s CRM Turned a Convenience Store Chain into a Data‑Driven Growth Engine

The award‑winning JD Retail Cloud store‑CRM solution helped the Haolinju convenience‑store chain overcome fragmented membership systems by rebuilding user data, applying big‑data algorithms and marketing automation, which boosted precise‑marketing ROI by 19% and increased purchase frequency by 0.7 per customer.

Big DataCRMDigital Transformation
0 likes · 6 min read
How JD Retail Cloud’s CRM Turned a Convenience Store Chain into a Data‑Driven Growth Engine
Laravel Tech Community
Laravel Tech Community
Aug 22, 2021 · Fundamentals

Fundamentals of Information Systems, Service Management, and Software Engineering

This article provides a comprehensive overview of information system fundamentals, covering national information‑technology elements, emerging concepts such as cloud computing and IoT, e‑government models, ERP and CRM basics, service‑management challenges, qualification systems, software development lifecycles, testing methods, architecture patterns, and data‑warehouse concepts.

CRMERPIT Service Management
0 likes · 16 min read
Fundamentals of Information Systems, Service Management, and Software Engineering
DataFunTalk
DataFunTalk
Jul 17, 2021 · Artificial Intelligence

Multi-Objective Modeling for CRM Opportunity Smart Allocation: Iterative Deep Learning Solutions

This article describes the evolution of a multi‑objective deep‑learning framework for automatically assigning CRM opportunities to salespeople, detailing five model versions—from an XGBoost baseline with sample weighting to advanced PLE‑based architectures—while reporting offline and online performance gains in both call‑out and connection‑out conversion rates.

A/B testingCRMDeep Learning
0 likes · 33 min read
Multi-Objective Modeling for CRM Opportunity Smart Allocation: Iterative Deep Learning Solutions
Meituan Technology Team
Meituan Technology Team
Jul 8, 2021 · Backend Development

Meituan Tech Salon: In‑store Platformization Practices

At Meituan’s 63rd Tech Salon, experts detailed how the company is platformizing its in‑store operations—unifying supply‑chain, transaction, settlement and CRM systems across food delivery, hotels, tickets and lifestyle services—to achieve scalable, reusable, user‑friendly solutions, sharing hard‑won lessons and outlining future integration plans.

BackendCRMMeituan
0 likes · 4 min read
Meituan Tech Salon: In‑store Platformization Practices
58 Tech
58 Tech
Jul 7, 2021 · Artificial Intelligence

Multi‑Objective Modeling for CRM Opportunity Allocation: Iterative Deep Learning Approaches

This article details the development and iterative optimization of multi‑task deep learning models—including XGBoost‑based baselines, MMoE, ESMM‑enhanced MMoE, PLE, and bias‑aware ranking—to simultaneously improve call‑out and connect‑out rates in a CRM opportunity distribution system, presenting offline gains and online deployment results for each version.

CRMModel Optimizationmulti-task learning
0 likes · 33 min read
Multi‑Objective Modeling for CRM Opportunity Allocation: Iterative Deep Learning Approaches
58 Tech
58 Tech
Jun 7, 2021 · Artificial Intelligence

AI‑Driven CRM: Intelligent Opportunity Distribution and Sales Voice Assistant at 58.com

This article details how 58.com’s AI Lab applied machine‑learning, recommendation, search, speech and NLP technologies to transform its CRM system into an intelligent opportunity distribution platform and sales voice assistant, describing the underlying models, the "Michigan" workflow, AB‑testing results and future AI‑driven enhancements.

AB testingAICRM
0 likes · 21 min read
AI‑Driven CRM: Intelligent Opportunity Distribution and Sales Voice Assistant at 58.com
Top Architect
Top Architect
May 15, 2021 · Backend Development

Wukong CRM 9.0 Java Backend Installation and Deployment Guide

This article provides a comprehensive guide to installing and deploying the Wukong CRM 9.0 Java version, detailing its backend stack, required environments, configuration files, Maven dependencies, Undertow/Tomcat deployment options, and front‑end Vue setup, along with QR‑code download instructions.

CRMInstallationJFinal
0 likes · 8 min read
Wukong CRM 9.0 Java Backend Installation and Deployment Guide
58 Tech
58 Tech
Apr 12, 2021 · Artificial Intelligence

AI + CRM and Recommendation Recall & Ranking Practices Presented at ML‑Summit 2021

The ML‑Summit 2021 in Beijing featured two AI‑focused talks—one on applying AI to CRM for boosting enterprise performance and another on systematic recommendation recall and ranking optimization—each presented by senior engineers from 58.com, with detailed abstracts and speaker biographies.

AICRMEnterprise
0 likes · 5 min read
AI + CRM and Recommendation Recall & Ranking Practices Presented at ML‑Summit 2021
58 Tech
58 Tech
Jan 22, 2021 · Artificial Intelligence

AI + CRM: Improving Enterprise Performance and Efficiency

This article describes how 58.com’s AI Lab integrated machine‑learning and recommendation techniques into its CRM system, redesigning sales workflows, introducing the “Michigan” model, and deploying XGBoost and MMoE models to boost key metrics such as transfer rate and 60‑second effective call rate, achieving significant performance gains.

AICRMmachine learning
0 likes · 20 min read
AI + CRM: Improving Enterprise Performance and Efficiency
Meituan Technology Team
Meituan Technology Team
Nov 25, 2016 · Backend Development

Methodology and Architecture for Building a Scalable CRM System

To build a scalable CRM, the article proposes a four‑step framework—defining goals, applying a full‑process digitalization methodology, designing a flexible, component‑based architecture that emphasizes configuration and light databases, and assembling an execution‑focused team—while detailing revenue‑maximizing levers, digitalization layers, and a closed‑loop feedback system.

CRMDigitalizationMethodology
0 likes · 41 min read
Methodology and Architecture for Building a Scalable CRM System