Amid the rapid rise of the digital economy, China now treats data as a new production factor, driving innovations such as 5G, AI, and big-data-enabled retail, where companies like Suning integrate online and offline channels, leverage C2M models, and boost efficiency through data-driven operations.
At the World 5G Conference, JD.com’s Vice President Li Kefeng outlined how 5G’s high bandwidth, low latency, and massive IoT capacity are reshaping retail experiences, infrastructure, and supply‑side operations, driving a borderless, personalized shopping ecosystem powered by cloud, AI, and digital‑twin technologies.
The article explains how JD is responding to the VUCA‑driven fourth retail revolution by shifting from a tightly integrated model to an open, modular organization that combines flexible orchestration, open empowerment, and on‑demand customization to create a collaborative retail ecosystem.
