How Ford Reversed AI‑Driven Quality Failures by Rehiring 250 Veteran Engineers
Ford climbed to the top of the J.D. Power 2026 quality ranking with a PP100 score of 152, after a decade of costly recalls affecting 19 million vehicles and $48 billion in warranty claims, by confronting over‑reliance on AI, rehiring 250 senior engineers, and rebuilding its human‑AI collaborative quality‑control process.
