Tagged articles

user relationship management

2 articles · Page 1 of 1
Digital Planet
Digital Planet
Oct 21, 2026 · Industry Insights

Budweiser's Strategic Pivot: From Buying Shelf Space to Owning User Relationships

Budweiser China faces declining volumes as the beer market shifts from nightlife to instant retail; the company is investing heavily in O2O channels and digital user identification to transform terminal-dependent positioning into direct consumer relationships, but faces challenges in price discipline, fulfillment costs, and brand perception transfer.

BudweiserChina beer marketO2O retail
0 likes · 25 min read
Budweiser's Strategic Pivot: From Buying Shelf Space to Owning User Relationships
Digital Planet
Digital Planet
Oct 20, 2026 · Industry Insights

Why Beverage Giants Are Rethinking the 400B Yuan Restaurant Channel: From Shelf Space to User Relationships

Analysis of China's beverage industry shift from shelf-based distribution to restaurant channels, revealing rising channel costs, diminishing returns, and the need for user-centric 'omni-channel fan sales' models over traditional deep distribution, backed by Bain, Nielsen, and Kantar data.

China marketbeverage industrychannel strategy
0 likes · 34 min read
Why Beverage Giants Are Rethinking the 400B Yuan Restaurant Channel: From Shelf Space to User Relationships