Professional, creative, passionate about design. The JD.com User Experience Design Department is committed to creating better e-commerce shopping experiences.
This article analyzes the problems of traditional Figma file organization—search difficulty, slow loading, scattered content, and collaboration hurdles—and proposes a five‑level hierarchy (Team, Project, Design Files, Pages, Canvas) with practical tips and shortcuts to improve efficiency and maintainability.
This guide explains why a help system is essential for complex B2B applications, analyzes the product lifecycle, outlines proactive, passive, and self‑service help formats, and provides practical design principles and implementation steps to improve usability, reduce training costs, and increase system reliability.
This article explains how to create, segment, validate, and document qualitative user personas using systematic variable collection, manual clustering, questionnaire verification, and detailed persona templates to ensure actionable insights for product development.
This article guides designers through the strengths and weaknesses of three AI image‑generation tools, offers practical steps to improve controllability and output quality, and shares a detailed workflow—including prompt engineering, resource gathering, and post‑processing—to create polished illustrations efficiently.
This article walks through a real‑world front‑end performance overhaul, explaining how Lighthouse metrics revealed major bottlenecks, detailing practical optimizations such as code splitting, lazy loading, image format changes, and CSP setup, and showing how monitoring tools keep the site fast over time.
This article reviews a product‑manager’s end‑to‑end workflow for forecasting demand value and validating hypotheses, illustrating how Wallace’s scientific loop translates to business, and detailing causal‑inference techniques such as matching, DID, regression discontinuity, and instrumental variables with a real‑world case study.
This article outlines the rationale, analysis, and detailed design proposals for upgrading B2B logistics map interaction standards, covering layout variations, element sizing, drill‑down mechanisms, and usability considerations to ensure consistent, efficient, and user‑friendly map experiences across diverse business scenarios.
This article explains the fundamental differences between B‑end (business) and C‑end (consumer) products, their target users, usage scenarios, and core demands, and offers practical tips for newcomers on how to conduct effective B‑end research and competitive analysis.
This article examines the rapid rise of XR—covering AR, VR, and MR—its design challenges, emerging use cases like concerts and autonomous cockpits, and the professional and web‑based tools that empower creators to build immersive experiences for the next five years.
This guide outlines five essential considerations—environment, users, presentation, usability, and cooperation—to help designers create tool products that are ergonomic, visually accessible, adaptable across hardware and software platforms, and supportive of seamless online collaboration.
